Frequently Asked Questions
Have questions? We are here to help.
Is Stampie free to use?
Yes. You can sign up, collect stamps, build your profile, and track your travels for free. Stampie Pro is an optional one-time upgrade that unlocks premium stamp collections, a Pro badge, and supports early development.
How do you create the stamps?
Our stamp catalog is created in advance by our small team using AI-assisted design tools, reviewed and curated to reflect our editorial taste. Every stamp is pre-made and shared across all users. Nothing is generated from your personal data. You can read more in our Terms.
What does Stampie Pro include?
Pro is a one-time $9.99 purchase that unlocks premium stamp collections, a Pro badge on your profile, and early access to new features. No subscriptions, yours forever. See the Pro page for the full list.
Can I get a refund if I'm not satisfied with Pro?
Yes. Pro is covered by a 14-day money-back guarantee. If you're not happy, email us at info@stampie.app within 14 days of purchase and we'll refund you, no questions asked.
Can I request a stamp that doesn't exist yet?
Absolutely. If a country, city, or event is missing, open the Stamps page and use the “Request a stamp” link, or email us directly at info@stampie.app.
Can I use Stampie stamps outside the app?
Stamps are for personal enjoyment within Stampie and products we offer (like printable posters from our shop). Redistribution or commercial use outside Stampie isn't permitted. See our Terms for details.
Is my data private?
You control your profile visibility. Stamps aren't generated from your personal data. They're a shared catalog. For full details see our Privacy policy.
How do I contact the team?
The fastest way is email: info@stampie.app. We read everything and usually respond within a couple of days.
Still stuck? Email info@stampie.app and we'll help.